WHR 2013 Worldwide ERC Survey

Description:

Thank you for taking the time to complete the following survey. If you have any questions please see a WHR representative


What category best describes your industry?






Do you have SLA in place with your current service providers?




Are there financial penalties for not meetings SLAs?




Are there financial awards to the contractor for exceeding SLAs?




Please select the top four SLA componenets you consider critical to your porgram: