Customer Satisfaction Survey

Description:

WELCOME to the Sensory Evaluation of Red Mango Voltaire. <BR><BR>Today, you will be participating in three paired comparison evaluations. A paired comparison is an evaluation where you receive 2 products and determine if any differences exist between them. One product is the control and the other is labeled with a 3 digit code. When presented with the first set of samples, you will evaluate the products based on appearance, flavor, and texture. You will then answer the 3 questions on the screen. <BR><BR>After you have completed all 3 comparisons, you will be re-presented with all samples, including a control and will be asked to rank which sample is most like the control. <BR><BR>After the ranking, your evaluation is complete. <BR><BR>Please DO NOT TALK during evaluation. Thank you for your time!
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BOOTH INSTRUCTIONS<br><br> After you have been seated at your booth and are ready for your first set of samples, press the white switch located next to the silver door. A green light will appear next to the switch. This will signify the sensory lab that you are ready for your first sample. Please keep the silver door closed during this time. <br><br>When the green light goes off, this means your sample has been placed in the receptor behind the door. You may then open the door to retrieve your first sample. Evaluate the sample based on its appearance, flavor, and texture. When you have completed your evaluation, open the door and place your sample back in the receptor. Close the door and then press the switch again. The green light will come on signifying the sensory lab you are ready for your second sample. During this time, please take a sip of water and a bite of cracker to cleanse your palate.<br><br>Repeat this process for the second and third sample. After the third sample, you will be presented with all samples for the ranking and the evaluation will be complete.<br><br>


Please enter your name:

Please enter your booth number:








You may now press the white switch located next to the door to receive your first sample.
When the green light goes off, retrieve your first set of




On a scale of 1 - 5, how similar or different are these 2 products?

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500

In what ways, if any, are these 2 products similar?

In what ways, if any, are these 2 products different?

For Sample 2. On a scale of 1 - 5. How similar or different are these 2 products?

0
250
500

In what ways, if any, are they similar?

In what ways, if any, are they different?

For sample 3. On a scale of 1 - 5. How similar or different are these 2 products?

0
250
500

In what ways, if any, are they similar?

In what ways, if any, are they different?