Customer Satisfaction Survey

Description:

At our hospital, we care about pets and their people, and we want to
make sure we provide you with the best care.
Please tell us about your recent experience visiting us by
answering the following questions:


Appearance: The exterior of the practice is well-kept and inviting




Appearance: The interior of the practice is clean, organized, comfortable, and odor-free




Appearance: The appearance of our healthcare team is professional




Client care: The greeting my pet and I received was friendly and courteous




Client care: my wait time in the lobby was reasonable




Client care: my wait time in the exam room was reasonable




Client care: the checkout process was convenient and timely




Patient care: veterinarian's exam of my pet was thorough




Patient care: veterinarian explained my pet's condition and recommendations in a clear and understandable way




Patient care: the healthcare team answered all my questions




Overall rating: the visit met my needs and expectations




Overall rating: the service and care given to my pet was a good value




Overall rating: I would recommend this clinic to friends and family




Additional comments