Website Visitor Feedback

Description:

Thank you for visiting our site. Please share your opinion of it.

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Generally, how would you rate our site?

Excellent
Fair
Bad
Good
Awful
Poor

What’s the main purpose of your visit?

Get information on products/services
Access technical support
Other
Compare prices
Get contact information

Other, please specify:

Did you find what you were looking for?

Yes
No

If not, what was that you were looking for?

How did you find about our site?

Followed link/banner from another web page
Found by using a search engine
Posting to a news groups
Received e-mail from a mailing list
Was told URL by friend
Guessed the URL address
Read about it in newspaper/magazine
Other

Other, please specify:

If you found us through a search engine, which one?

Did not use a search engine
Yahoo
MSN
Google
AOL
Lycos
Ask Jeeves
Other

Other, please specify:

How often do you visit our website?

This is my first time
Weekly
Daily
Monthly
Less than once a month

Please rate our site on the following features: Layout and design

Excellent
Good
Neutral
Poor

Please rate our site on the following features: Usability

Excellent
Good
Neutral
Poor

Please rate our site on the following features: Ease of finding information

Excellent
Good
Neutral
Poor

Please rate our site on the following features: Usefulness of information

Excellent
Good
Neutral
Poor

Please rate our site on the following features: Overall attractiveness

Excellent
Good
Neutral
Poor

Please rate our site on the following features: Quality of online help

Excellent
Good
Neutral
Poor

Please rate our site on the following features: Product selection

Excellent
Good
Neutral
Poor

Please rate our site on the following features: Ordering process

Excellent
Good
Neutral
Poor

Would you prefer this site to offer more…

Online supportProduct selectionProduct demosIndustry reviewsIn-depth informationForums or bulletin boardsCase studiesUpcoming eventsNewsLinks to related sitesOther

Other, please specify:

What is your overall satisfaction with your visit to our site?

Very satisfied
Neutral
Satisfied
Dissatisfied
Very dissatisfied

If you are dissatisfied, why?

We would like to hear your thoughts on how can we improve our website: