Website Usability – Measuring User Perceptions and Experiences

DESCRIPTION:

For your convenience and ease of reference, we have created a template of Website Usability Survey. You can use this template as such or modify it to suit your needs. Alternatively, you can design your own survey from scratch.


Did the search yield the desired information?


Did you use the search box to find the information you wanted?


Please specify other

How often do you visit our website?

Did you find the information you were looking for on this website?



If no, please explain what information you could not find.

Please use the space below to make suggestions, if any, on how we can improve our website.

Would you like to recommend this website to your family/friends/co-worker/anyone else?


How would you rate our website on the following parameters?:Look and feel of the website





How would you rate our website on the following parameters?:Organization of the content





How would you rate our website on the following parameters?:Ease of finding information





How would you rate our website on the following parameters?:Content (clarity of language used, spelling, grammar)





How would you rate our website on the following parameters?:Relevance of the information