Customer Overall Satisfaction with Company

Description:

In [COMPANY], we would like to know what you think of our work. Please complete this short survey to provide us with feedback. What is your overall satisfaction with [COMPANY] products and services?


Other, please specify:

Other, please specify:

If you have any other comments or wishes with regards to [COMPANY] services or products, please let us know:

How would you describe your satisfaction with [COMPANY] products and services?





What’s the level of your satisfaction with your relationships with [COMPANY] in the following areas: Flexibility of partner and/or affiliate programs





What’s the level of your satisfaction with your relationships with [COMPANY] in the following areas: After-sale support





Would you recommend [COMPANY] services or products to your friend or colleague?





Did you experience any issues using [COMPANY] services or products?




For how long have you been using [COMPANY] services and products?





What’s the level of your satisfaction with [COMPANY] services and products in the following area: Value for Price





What’s the level of your satisfaction with your relationships with [COMPANY] in the following areas: Flexibility of pricing





What’s the level of your satisfaction with your relationships with [COMPANY] in the following areas: Purchase experience





Based on your recent experience with [COMPANY], will you continue purchasing services or products in the future?





Did you experience any issues using [COMPANY] services or products? If you did, what kind of problems?

Please submit your email address if you have any additional questions and would like us to contact you.

How often do you use [COMPANY] services and products?






What’s the level of your satisfaction with [COMPANY] services and products in the following area: Design and appearance





What’s the level of your satisfaction with your relationships with [COMPANY] in the following areas: Flexibility of terms and/or agreements





Compared to the market’s alternative services and products, how do you estimate [COMPANY] services and products:





What could we do to increase your level of satisfaction with [COMPANY]?

If no, why not?

Would you purchase any additional or related services or products from [COMPANY]?





If you selected dissatisfied, why?

What’s the level of your satisfaction with [COMPANY] services and products in the following area: Usage Experience





What’s the level of your satisfaction with [COMPANY] services and products in the following area: Ability to meet needs





What’s the level of your satisfaction with [COMPANY] services and products in the following area: Quality





What’s the level of your satisfaction with your relationships with [COMPANY] in the following areas: Sales representatives and support





What’s the level of your satisfaction with your relationships with [COMPANY] in the following areas: Repeat purchase experience





What is your most convenient way for you to purchase services or products from [COMPANY]?